WORKING HOURS : ECHS POLYCLINICS

WORKING HOURS : ECHS POLYCLINICS – No ECHS beneficiary will be denied treatment at Polyclinic even between 1500hr-1600hr.

Central Organisation ECHS

Adjutant General’s Branch

IHQ of MoD (Army)

Thimayya Marg, Gopinath Circle

Delhi Cantt — 110 010

B/49701-PR/AG/ECHS/2020 07 Dec 2020

IHQ of MoD (Navy)/PD ECHS (N)

Air HQ (VB)/DPS

All Command HQs

All Regional Centre (ECHS)

DIAV

1. Please ref CO ECHS letter No B/49701-PR/AG/ECHS/2017 dt 25 Jul 2017 and even No dt 01 Dec 2017.

2. Working hours for the Polyclinics have been promulgated vide the above quoted letters wherein it is clearly stated that one MO will always be available to attend to patients even during the administrative hour between 1500hr-1600hr. Even lunch has been directed to be staggered to ensure uninterrupted attending of patients.

3. Complaints and grievances, however, continue to be recd from ECHS beneficiaries regarding unavailability of med attention in Polyclinics after 1500hr.

4. It is once again reiterated that provisions of the letters quoted at Para 1 above will be followed by all Polyclinics with diligence. You are requested to re-emphasis the issue to all Polyclinics under your HQ. No ECHS beneficiary will be denied treatment at Polyclinic even between 1500hr-1600hr.

(Rajesh Dogra)

Col

Dir (Ops & Coord)

for MD ECHS

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